If your organization employs medical professionals,
teachers, first responders, therapists or social workers, you need
a way to help them deal with Provider Trauma.

Wilhelm Therapy > Consulting

Recognizing And Managing Vicarious
Trauma And Compassion Fatigue In Providers

Consulting and training to help you create a trauma-effective workplace

Frontline professionals are highly skilled  at helping people who have experienced trauma.

But their difficult and complex work can result in its own form of trauma in the provider. For example, if a counselor is treating soldiers who suffer from PTSD, she too may eventually develop symptoms of PTSD from the trauma she is exposed to while providing therapy. Some call it Secondary Traumatic Stress, Vicarious Trauma or Compassion Fatigue.

Provider Trauma:
A collective term for the consequent symptoms a
professional may have from helping others who have experienced trauma.

And if it is not addressed in the workplace it can wreak havoc.

If your organization employs medical professionals, teachers, first responders, therapists or social workers, you need a way to help them deal with Provider Trauma. In addition to individual impact, your organization can experience negative impact as well.

Provider Trauma can result in:

  1. Decreased employee satisfaction
  2. Decreased productivity
  3. Low staff morale
  4. High turnover
  5. Professional burnout
  6. Poorer client outcomes

Create A Support System For Staff Members Dealing With Provider Trauma

As an organizational leader, you are responsible for addressing the impact of Provider Trauma. In professions like therapy, teaching, medical care and first responders, this is a significant issue and is rarely consistently or comprehensively addressed by company leaders.

The first step is recognizing that your team members may be impacted by vicarious trauma, compassion fatigue, and secondary traumatic stress. The next step is to create a supportive, trauma-effective workplace that helps them get the help they need in working through this Provider Trauma.

A trauma-effective workplace

Build A Trauma-Effective Work Environment

To build a trauma-effective workplace your organization must:

  • Create an environment that accepts, without judgment, that staff will be affected by their work
  • Offer ongoing continuing education on the impact of traumae
  • Establish clear protocols for support for employees experiencing Provider Trauma

I provide professional consulting services to help you build a trauma-effective work environment, beginning with an assessment and plan.

Start With An Assessment

To establish a trauma-effective workplace, you need a clear and objective evaluation of how Provider Trauma is impacting your professionals today.

I’ve created a Trauma Impact Assessment that uses proven instruments, data analysis, and qualitative study to evaluate policies and procedures, leadership engagement, and frequency and acuity of employee exposure to trauma.

You’ll receive a comprehensive report outlining strengths, weaknesses, opportunities and threats related to Provider Trauma so you can identify what you’re doing well and where you can improve.

Create A Plan

With your Trauma Impact Assessment in hand, you now need a clear roadmap for taking action.

With my Trauma Effectiveness Plan, we will map out long-term strategies for achieving a trauma-effective workplace, as well as short-term wins to create immediate impact. Your Plan will include:

  • Defined approaches
  • Action Steps
  • Available Resources
  • Accountabilities specific to your situation.

The Plan also serves as an ongoing resource for measuring progress and periodic revision to ensure your organization continues to build upon its successes.


Additional Consulting

More custom consulting offerings can also be designed based on your specific needs.

Other consulting engagements include:

  • Acute Incident Protocol Development
  • Individual and Group Consultations
  • Organization-Sponsored Individual Therapy for Affected Professionals

Ready to help your workplace become more effective in managing the impact trauma?
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Practice Hours

Monday : 8:30AM - 6PM
Tuesday : 8:30AM - 6PM
Wednesday : 11AM - 7PM
Thursday : 8:30AM - 6PM
Friday : 8:30AM - 4PM
Saturday / Sunday : Closed